Privacy Policy

 

Effective Date: August 1, 2024

 

Welcome to Hop Education Abroad! At Hop Education Abroad, we respect and protect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure it is kept secure. By using our website and services, you agree to the terms of this Privacy Policy and our Terms and Conditions. 

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1. Information We Collect

1.1 Personal Information

We collect personal information that you provide directly to us when you:

• Apply for our study abroad programs through our online application portal.

• Contact us via email, phone, or other communication channels.

• Participate in surveys, contests, or promotions.

• Subscribe to our newsletters or other communications.

The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, and mailing address.

• Demographic Information: Date of birth, gender, nationality, and education history.

• Financial Information: Payment details, including credit card information and billing address.

• Travel Information: Passport details, visa information, and travel preferences.

• Academic Information: Grades, transcripts, and academic references.

1.2 Cookies and Usage Data

We use cookies and similar tracking technologies to collect information about your use of our website, www.hop.education. This may include:

• Usage Data: Pages visited, time spent on each page, links clicked, and other website interactions.

• Device Information: IP address, browser type, operating system, and device type.

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2. How We Use Your Information

2.1 To Provide Our Services

We use your personal information to:

• Process your application and facilitate your enrollment in study abroad programs.

• Communicate with you about your application status, program details, and customer support inquiries.

• Manage payments and financial transactions.

• Customize and improve our services to meet your needs.

2.2 For Marketing and Communication

With your consent, we may use your contact information to:

• Send you newsletters, promotional offers, and other information about our programs.

• Invite you to participate in surveys, contests, or other promotional activities.

2.3 To Improve Our Website

We use cookies and usage data to:

• Analyze website traffic and user behavior to improve website functionality and content.

• Personalize your experience on our website by remembering your preferences and settings.

• Ensure the security and integrity of our website.

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3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies and individuals who provide services on our behalf, such as payment processing, data analysis, email delivery, and customer support.

• Legal Obligations: Law enforcement, government authorities, or other third parties when required by law or to protect the rights, property, or safety of Hop Education Abroad, our users, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new owner.

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4. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: Secure Sockets Layer (SSL) technology to encrypt sensitive information transmitted online.

• Access Controls: Restricted access to personal information to authorized personnel only.

• Regular Audits: Periodic reviews of our data collection, storage, and processing practices.

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.
 

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5. Your Rights and Choices

5.1 Access and Correction

You have the right to access and correct your personal information. You can update your information by logging into your account or contacting us directly.
 

5.2 Opt-Out

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
 

5.3 Cookie Preferences

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

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6. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. By using our website and services, you consent to this transfer.

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7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete it.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hop Education Abroad

Website: www.hop.education
Email: welcome@hop.education
Phone: +1 (312) 730-0130
Address: 1 E Erie St, Ste 525-3455, Chicago, IL 60611

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By using our website and services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and sharing of your information as described above.

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If you have any questions about this Privacy Policy, please contact us at legal@hop.education.

 

Thank you for choosing Hop Education Abroad!